Job Description: To improve and optimise all areas where a client (internal and external) interacts with the brand’s physical and digital touchpoints with the outcome of improving the overall experience and perceived value. [ads1] Job Requirements: Employee Engagements Voice of Customer Platforms 5 years’ experience in a similar environment, with exposure to: Culture&Behaviour Service Environments A relevant tertiary qualification in Engineering – Process Previous exposure to customer servicing, platform engagement, product design/enhancement, customer engagement, culture&behaviour Grade 12 National Certificate / Vocational Job Details: Company: Capitec Bank Vacancy Type: Full Time Job Location: Stellenbosch, Western Cape, South Africa Application Deadline: N/A [ads2] Apply Here instantcareers.net #J-18808-Ljbffr