Select how often (in days) to receive an alert: Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. The main purpose of the role includes, but is not be limited to, planning, motivating and coordinating the dealership’s management through effective leadership and solid business practices. Ensuring customer satisfaction, profitability and the achievement of the financial plan in the Truck Centre. Reporting: This role reports to Director: Retail Operations. To ensure you achieve the strategic business plan and objectives. To meet or exceed planned performance against the following KPI’s: Parts sales and Gross Profit (GP). Workshop sales and Gross Profit (GP). Materials&Conversions. S&A Expense Control (Profit and Loss Statement). Aftermarket absorption. Operating Income / Margin. To ensure that you and employees comply with all Health and Safety requirements in the execution of their duties. Drive customer satisfaction by ensuring that all activities are customer centric and value adding. Ensure that WIP is managed by correctly allocating costs and invoicing work at the earliest opportunity whilst adhering to the Company’s work instructions and procedures. Ensure a full staff compliment at all times and ensuring that procedures are followed in line with relevant policies. Ensure the completion of performance evaluations on a regular basis. Effectively communicating with Business Control to ensure consistency with projections. Coordinating regular meetings with the managers to ensure their profitability and efficiency. To manage, develop and motivate employees in accordance with Company policy and culture. Overseeing and maintaining compensation plans for all employees as per the company policy. Ensure that all performance touch points and dialogues be completed on a regular basis. Ensure that all Volvo Group policies and procedures are adhered to and that all legislation is complied to. Ensure that the dealer is run as efficiently as possible. Qualification&Job Experience Business Management Degree or related qualification. Minimum 5 years industry management experience (preferably commercial trucks). Entrepreneurial and commercial thinking. The ability to work in and adapt to a multi-cultural working environment. Good written and verbal communication skills. Sound business knowledge. Good planning and organizational skills. Ability to maintain good customer relations. Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary. Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide. Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in. Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations. #J-18808-Ljbffr