The Records Administrative Officer will support the implementation and integration of an Information Management Program by ensuring that records managements principles are adhered to throughout the record life- cycle.The incumbent will assist the Records Management Team in improving the information management maturity levels within the Organisation and to support reliable and effective decision-making.QualificationsMatricRelevant post-matric administrative qualification (Diploma)Skills and KnowledgePreferably 2 to 5 years relevant working experience within a records management environmentKnowledge of SharePoint and SAP is a necessity.The following computer skills and knowledge of office software packages are essential: MS Word; PowerPoint; Excel; Outlook; MS Teams;Knowledge of an EDRM systems will be an added advantage.Organized and persistent, with drive and determination to achieve goals.Effective, versatile and action-oriented Support the business in the implementation of the various information and records management disciplines (i.e. information and records classification, quality management, metadata management, records retention etc.)Compiling inventories of records received and maintained (in all formats – paper, electronic, graphic etc.)Classifies, indexes and stores all received business records according to the approved File Plan and the Records Procedure ManualAccurately store and maintain records in the Department's electronic records management system.Assist with the appraisal and disposition of records.Assist the Records Manager in the Retention and Disposal SchedulesAssist in the implementation of the various file plans.Scans and imports physical records into the electronic records management system using correct metadata.Performs regular inspections of physical client correspondence records to ensure correct filling and condition of the records in line with approved procedures.Maintain an effective and up to date record of new client correspondence received.Attends to all queries and responds to requests for the retrieval of records from internal clients.Participation in any records management related initiatives or projects undertaken by the department.