Press Tab to Move to Skip to Content Link Job title: Snr Manager: Program Management Job grade: M4 Group/ BU: Generic Division: Generic Span of control: 5-10 Reports to: Executive Management Core DescriptionResponsible for leading and coordinating dedicated and integrated programme management plans in Openserve ensuring that the programme/ projects produce the deliverables at the required standard of quality within the specified constraints of time, cost and quality, to achieve the benefits defined in the business case. Responsible for establishing and maintaining the program master plans, communicating and reporting on progress (milestone management). Provide a consultation/ advisory service on the roll out of the program solutions in Openserve and other stakeholders. The programs will consist of various sub projects to be managed in various domains running over multiple years and will involve extensive capital requirements.Job ResponsibilitiesStrategic:Develop and implement a comprehensive and integrated Program Management planAssist with the analysis of business activities, expenses and profits, establishing goals, and communicating strategy throughout the programmeEstablish and continually evolve the Project Management method in alignment with standard industry project management principles (PMBOK)Functional Execution:Establish programme and project objectivesDeveloping requirements and plan schedulesBalance program resources (people, budget, material, time) to optimize program objectivesDevelop documents in accordance with appropriate standards and customer requirementsObtain required information from key role playersDrive completion of programs and projectsPerform risk identification and mitigation planningDo cost benefit analysis of various products and servicesEstablish Quality roadmaps per technology and or productEnsure seamless integration between systems before implementation - Provide decision support as well as content and process support to project ownersManagement:Liaise with relevant stakeholders and resolve business and or process bottlenecksBuild relationships with internal and external stakeholdersDetermine program dependencies and milestones across multiple concurrent projectsPlan and administer programme and project budgetsReporting:Monitor and measure successful completion of programme and projectsReport on the performance of the various sub projects via business dashboardsAlign Project Office activities with BU business plansCore CompetenciesFUNCTIONAL KNOWLEDGEProject Management Methodology (PMBOK); Measurement Techniques; Change Management; Telecommunication MICT Environment; Business Acumen; Telkom Products and Services; Customer experienceFUNCTIONAL SKILLSIntegration Management; Scope Management; Time Management; Cost Management; Quality Management; Communication Management; Risk Management; Procurement Management; Stakeholder ManagementATTITUDES/ LEADERSHIP COMPETENCIESBusiness Leadership; Market Leadership; Organizational Leadership; Personal Leadership; Thought Leadership; People Development; Team Leadership Techniques; Diversity Learning; Relationship Building; Strategic Management; Business Analysis; Business Presentation; Analytical; Selling Techniques; Negotiation Techniques; Decisive; Innovative; Committed; Positive; Perseverance; Business Orientated; Ethical; Customer Focus Values Aligned with Openserve ValuesEducationNQF 6: 3 year Diploma/ National DiplomaExperience7 Years relevant experience, of which at least 2 years on management levelCertificationsSpecial RequirementsPhysical RequirementsKey StakeholdersExternal: identified customersInternal: Openserve stakeholdersAdditional InformationSpecial Requirements:#J-18808-Ljbffr