About MRI SoftwareFrom the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town or Johannesburg office.Position OverviewThe Commercial Operations Specialist will be focused on increasing sales productivity and velocity through Dealhub validations, Quoting Enablement, Support and Guidance as the expert for assigned solutions. As a critical team member, you will work closely with cross functional operational team members and MRI Global Sales Team. Your primary responsibility will be to review and validate sales quotes, provide hands-on support and guidance through Service Requests and Heritage Requests as well as other means, assist workflows and processes managing opportunities through the QTC cycle. Facilitating regular solution sessions with Sales Teams is also in the scope of this role. The ideal candidate has an analytical skill set and demonstrated sales process experience within high-growth software environments. This is a team contributor position reporting to the Order Management Manager.ResponsibilitiesServe as the trusted advisor and provide guidance to solution specific sales team members, supporting sales activity and quoting enablement through the QTC cycle ‘quote to cash’Manage stakeholders requests, queries and issues utilizing Services RequestProcess high volumes of transactions accurately including Quote approval, validation, and quality assurance of submissionsIdentify and communicate errors and deficiencies to stakeholders for resolutionFacilitate regular specialist solution sessionsImplement best-practices and standardization of sales processes leveraging efficiency and scalabilityContribute to team metrics by through productivity, accuracy, and continuous process improvementSkills/RequirementsBachelors degree in Finance, Accounting or similar field preferred3+ Years Experience in Enterprise Software Sales Operations, Finance, Contract Administration, or BillingStrong analytical skillsetSkilled Salesforce.com (or other CRM) and Excel, Word, PowerPointHigh accountability, proactivity, diligence, and understand and enforce processAttention to detail and high urgency#J-18808-Ljbffr