Pre - Owned Vehicle Sales Executive Kia South Africa (Pty) Ltd - Sandton Details Closing Date 2024/05/20 Reference Number MOT240513-5 Job Title Pre - Owned Vehicle Sales Executive Kia South Africa (Pty) Ltd - Sandton Branch/Department Kia Sandton Job Type Classification Permanent Location - Town / City Sandton Location - Province/Area Gauteng Location - Country South Africa Job Description The successful candidate will be responsible to deliver sales in order to process sales of new vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures. Specific Role Responsibilities Processes and governance Identify and apply known solutions to operational problems and escalate unresolved issues Deliver on agreed performance targets according to set procedures and service level agreement Report on transactional activities to provide timely information for decision making in area of accountability Execute work in line with governance and compliance processes Provide advice and support to customer and their requirements in order to achieve&maintain set customer service excellence standards Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act Process all leads of prospective customers and follow-up on possible sales Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner Finance Execute work activities effectively and efficiently in order to prevent financial losses Client/Customer Deliver work activities adequately to satisfy internal and external customers Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery Qualifications and Experience Matric certificate 3-5 years’ working experience in a similar environment. A valid South African driver’s licence Skills and Personal Attributes Developing sales Making a Sale Persuasive Selling Skills Product and or service knowledge Trust and Integrity Policy We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals. As part of our recruitment process, we will screen applicants against the Financial Intelligence Centre requirements, where appropriate, and where relevant to the inherent job requirements. If you have not received an invitation to attend an interview within 2 weeks of the application closing date, please consider your application unsuccessful. Cancel Request to Remove Personal Information? Terms&Conditions Incomplete Profile You need a complete profile before you can make applications. Would you like to complete your profile now? Incomplete Applications You have incomplete applications, view the application to complete Apply Nothing yet! Profile Import Options Log In Only: Just log in and do not change my profile. Import and Keep: Import my profile and update matched sections. KEEP sections that do not match. Be sure to clean up any duplicates. Import and Delete: Import my profile and update matched sections. DELETE sections that do not match. #J-18808-Ljbffr