07.06.2024
Client Service Consultant
RMB
South Africa, Johannesburg
Client Service Consultant page is loaded Client Service Consultant Apply locations Johannesburg time type Full time posted on Posted Yesterday job requisition id R14099 Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs, processing their requests. Apply appropriate sales processes within unit to achieve sales targets. Converting leads to sales by opening active accounts to achieve annual targets.Hello Future Client Service ConsultantWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our team in Wealth and Investments, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.Are you someone who can:Manage costs / expenses within approved budget to achieve cost efficienciesDeliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutionsManage existing clients and grow portfolio through making contact and generating leadsManage the growth of active customer Account Base to increase client baseMaintain expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targetsYou will be an ideal candidate if you can:Maximise Business Portfolio cross sell opportunities and strengthen client relationshipsContact prospective clients and sell appropriate banking products in order to achieve sales targets. Define a Sales portfolio growth strategy in line with predetermined growth targets, which are determined on an annual basis through conducting competitor analysis and innovating new value propositions by developing sales initiatives which align with the various segment strategiesComply with governance in terms of legislative and audit requirementsEnter all Qualified leads into the sales pipeline and maintain on a daily basisYou will have access to:Opportunities to network and collaborateA challenging working environmentOpportunities to innovateWe can be a match if you:Track, control and influence sales and service activities with the specific aim to increase sales and service efficienciesProvide accurate and reliable sales and service statisticsManage own development to increase own competenciesApply now if you are interested in taking the next step. We look forward to engaging with you!All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Job Details Application Closing Date12/06/24 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Similar Jobs (1) Relationship Manager Client Services locations Johannesburg time type Full time posted on Posted 4 Days Ago Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match. Should you have any queries, please log it via MyQ . About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career. Especially if you want to change people’s lives, in an authentic, profound and sustainable way.#J-18808-Ljbffr
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