Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and construction industries. Applications include rock drilling, rock cutting, loading, and hauling, tunnelling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs. The Role: Create accurate reports using statistical data to spot customer trends. Code and sort documents for precise processing and filling. Ensure prompt responses to or redirect routine inquiries from external and internal stakeholders. Communicate with internal/external stakeholders regarding deliveries, stock, pricing, invoices and ad hoc activities, while following the organisation's standard operating procedures. Key Responsibilities: Open new jobs on the system and compile data packs Issue data packs to the Workshop to activate repair requests Manage work in progress (WIP) Follow up on outstanding orders from customers Capture job timesheets to influence utilization Follow up on outstanding spare parts Attend to creditor's/suppliers’ queries Expedite delivery of orders and invoicing GRN’ing of Purchase Orders Capture timesheets on the system Perform office duties such as typing letters, memos, minutes of meetings, etc. Ensure that all documents are completed correctly Attend to debtor's queries Compile weekly reports as required Your Profile: Grade 12 Intermediate computer and MS Office Suite literacy 2 years experience in office administration Ability to work in a high-pressure environment Notice Period: Notice period on all positions is 20 working days from date of resignation unless otherwise agreed to by managers. Internal Clause: Please note that, in line with our EE Plan, HDSA (Historically disadvantaged South African) candidates will be given first preference. External Clause: Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful; we however thank you for your interest in our company. In line with our EE Plan, HDSA (Historically disadvantaged South African) candidates will be given first preference. Internal and External Clause for Operational Roles: Please note that you must be physically and medically fit to work in a mining environment including meeting all customer vaccination requirements. Attach vaccination certificate to application. We offer an interesting role in an international business environment as well as opportunities for professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. #J-18808-Ljbffr