18.09.2024
SATIC - Salesforce Functional Consultant (Manager)
PwC Careers Africa
South Africa, Johannesburg
South African Technology&Innovation Centre (SATIC) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future. We are looking for candidates who bring in-depth market experience, who see technology as a way to enable and drive human innovation and who want to be a part of a community of solvers, to tackle the biggest challenges in society. If you are looking for a career where every day is different, where challenges are complex and where you can make a real difference, then we want to hear from you. By choosing to join SATIC, you are choosing to work with teams all over the world, harnessing the power of world leading tech and making a difference to real people’s lives. Requirements: Qualifications / Certifications: Relevant tertiary qualification (desirable) Salesforce Certified Administrator Salesforce Certified Platform App Builder (desirable) Salesforce Certified Sales Cloud Salesforce Certified Service Cloud Salesforce Certified Community Cloud (desirable) Certified Agile Practitioner (optional) Salesforce Accredited Financial Services Cloud (optional) Salesforce Certified Business Analyst (optional) Experience&Skills: At least 6 years' experience Experience in full cycle software development Experience with Salesforce configurations Background in CRM process design and implementation Strong presentation and communication skills Strong aptitude; logical and analytical ability Optional Skills: Support change control best practices, including management of multiple code/configuration streams, code/configuration merging, and promoting changes to production. Industry specialist knowledge in Financial Services (Banking, Insurance or Wealth Management) Experience with integrated packages e.g. AdobeSign, DocuSign, CTI, Marketing Tools, Copado, Mulesoft Responsibilities: As an Associate, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. You will be involved in all aspects of the full delivery life cycle. Specific responsibilities include but are not limited to: Support new business development Design&configuration of client solutions Maintain Salesforce certifications, knowledge&skills Produce high quality&on-time deliverables Collaborate with colleagues About the team: A career within Salesforce Consulting services will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. #J-18808-Ljbffr
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