18.09.2024
Senior Operations Service Consultant
Sabenza IT
South Africa, Pretoria
Senior Operations&Service Consultant Python, Developer - IT Rosslyn - Gauteng Description: Accelerate your career with us! We're seeking a seasoned Senior Operations and Service Consultant to drive excellence in our automotive service team. ESSENTIAL SKILLS REQUIREMENTS: IT Service Management (according to ITIL), 2nd Level Support High Customer Orientation Strong understanding of Problem, Incident and Change processes (PIC) Some Technical or Support Experience in BI Toolsets, Databases, Data Flows, AWS, Python, and other Coding Languages Working in a highly complex environment (many stakeholders, multi-platform/product environment, mission-critical use cases, high business exposure, complex ticket routing) Flexible communication on multiple support channels (ITSM, Teams, email) Precise and diligent execution of ops processes Working On-Call Duty WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE? Relevant IT / Business degree or Equivalent experience Minimum 5 years experience in Operations Ready to shift into high gear? Join us today!#J-18808-Ljbffr
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