Job Description: Provide feedback (within 48hrs) to customers from the client pertaining to queries referred to the client from the call centre [ads1] Job Responsibilities: Follow instructions from the client on how to address the complaint or answer the escalated enquiry. Ensure excellent customer service on behalf of the client Provide feedback to clients pertaining to manufacturing and or stock holding problems (complaints) reported by consumers Job Requirements: Ability to work under pressureb Brand development Customer service skills Listening skills Self-motivated 1 – 2 years call centre experience preferable/ Customer service experience/Administrative experience Grade 12 Conflict resolution skills Attention to detail Job Details: Company: Smollan Vacancy Type: Full Time Job Location: Gauteng Application Deadline: N/A [ads2] Apply Here instantcareers.net #J-18808-Ljbffr