JOB DESCRIPTIONMentor, manage and motivate the TeamDrive the Team’s PerformanceComplete performance feedback sessionsResponsible for the full validation process of all applications/ documents globallyActively liaise with the Validations Manager to reach team goalsTraining and up-skilling of new and existing team membersReport analysis and feedback based on performance - Ability to synthesize large quantities of complex data into actionable informationProactively manage performance to ensure achievement of team OKRsTroubleshooting and management of queries/complaintsProcess managementShift managementIncentive planningSkillsLeadershipProblem solvingEmotional intelligenceCommunication skillsTeamworkQualifications3 years leadership and team management experienceQualification in management#J-18808-Ljbffr