Senior Specialist Product Owner page is loaded Senior Specialist Product Owner Apply locations Johannesburg time type Full time posted on Posted Yesterday job requisition id JR-54235 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Support Lead: Product Owner in guiding the development and execution of the strategic roadmap. Represent the business in all projects required to execute on the vision and strategy of the division. Work with cross-functional teams to ensure strategic projects are delivered and business needs are fully met. Implementation and execution of new and existing products, processes and features to meet strategic targets and enhance the organisations presence within the market. Support in the development of the divison’s vision and project roadmap by working with senior leadership to set the strategic direction. Participate in business planning to ensure alignment between business roadmap and agreed business cases. Work with solutions analysts and engineers to ensure business needs are fully catered for in solutions being designed. Represent business in strategic project teams. Have sufficient knowledge of the business to make quick decisions in project teams and be able to prioritise the development work being requested of IT. Develop a deep understanding of the processes, product features and systems in the areas of the business that allocated projects relate to. Manage the prioritisation of requirements within a wider project. Ensure proper consultation and communication with business around priorities. Develop business specifications for features and defects. Translate these requirements into stories that developers can execute on. Provide any clarifications on requirements necessary to assist the team in their delivery. Identify and facilitate the elimination of any bottlenecks or areas of concern within projects to ensure the execution of the strategy. Feedback to business on project status throughout the lifetime of the project. Quantify and report on the benefits of the delivered solution. Coordinate dependencies with other POs to prioritise effectively and plot an achievable roadmap Demonstrate passionate, innovative, and forward-thinking mindset which takes the organisation forward. Advocate and enabler for business agility. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices and procedures. Ensure statutory and legislative knowledge is always current in order to resolve complaints, to advise the business on corrective solutions to mitigate risks and to improve the customer experience whilst complying with governance requirements. Identify solutions to enhance cost effectiveness and increase operational efficiency. Service delivery to ensure customer satisfaction Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals Establish productive operational relationships with key stakeholders in the various channels and administrative teams. Maintain service, quality and desired outputs across the business process by ensuring compliance to tactical policies, procedures and standards. Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery. Manage quality people practices Align own behaviour with the organisation culture and values. Share and transfer product, process and systems knowledge to colleagues and team members. Collaborate and work with the business to deliver required service levels. Actively share information with other team members regarding successes, issues, trends and ideas Experience, knowledge&skills required Relevant Bachelor’s degree in Business, Commerce or Information Systems. 5-10 years financial services experience. Short term insurance advantageous. 2 years’ experience in people management and leading teams. Advanced Excel, PowerPoint, Word, Visio Etc Familiarity and experience in Agile/Scrum/Scaled Agile Framework (SAFe). Certification in Certified Scrum Product Owner (CSPO), Product Management, Agile, Scrum, SAFe, Design thinking and Business Analysis or JIRA advantageous. Strong Stakeholder Management skills. Strong written and verbal communication skills and are comfortable presenting work to executives including large groups. Attention to detail and problem-Solving skills. Skills Education Closing Date 21 May 2024 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19. All prospective employees are required to disclose their vaccination status as part of the recruitment process. Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so. The Old Mutual Story! About Us Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience. #J-18808-Ljbffr