Quality control Audits for Drs books• Assisting the team leaders in problematic accounts• Dealing with code enquiries with SAMA• Identifying steps missed in the claim life cycle• Informing account managers of accounts and setting a timeline of when it needs to be done.• Identifying Stale claims and trying to get them processed for stale review.• Providing training to staff as and when it is needed.• Check if claims are billed and submitted correctly• Assisting the billing team with correct codesMedical billing knowledge background required.