Are you based in the United States? Select your country to see jobs specific to your location.Ref No: 3219 - Pharmacist Order Processing Manager R845k CTC per annum Salary: R845k CTC per annum Location: Location: Parow, Cape Town South Company: Company: Express Employment Professionals SA Head Office Our client, a leading pharmaceutical company is looking for the services of seasoned Pharmacist Order Processing Manager for their operations in the Western Cape.- Assist with daily quality assurance processes, reports and general query handling- 1st Time Query resolution: > 98%- Assist in compiling weekly and monthly reporting to both Provincial Department of Health and National Department of Health- Call centre management of both Inbound and Outbound Calls- Daily meetings with Managers regarding Service Level Agreements- Overtime budget management and compliance- Allocation of resources throughout Order Processing- Liaison between support departments and business take-on's- Capacity planning for new business take-on's- Probation & Performance Management- Resolving Stock challenges- IR interventions- To ensure that the Western Cape Central dispensing unit (WC CDU) Order Processing Department is operating effectively and efficiently within the WC CDU SLA- Understanding of the WC CDU Penalty Matrix- Compiling and management of new SOP's- Management of Operational expenses within budget- BPharm Degree for a recognised University- 5 to 7 years Admin Management experience- 5 to 7 years Supervisory and Management experience- 2 to 3 years experience and working knowledge of the Western Cape Central Dispensing Unit (WC CDU)The number of jobs in each salary range for all: Express Employment Professionals SA Head Office Express Employment Professionals SA Head Office#J-18808-Ljbffr