Company DescriptionDe Beers Technology businessDe Beers Technology Business have operations in both Cape Town and Johannesburg, South Africa and is part of the De Beers Group. We deliver technical services and technology systems to increase the efficiency and effectiveness of the De Beers Diamond value chain (from exploration to diamond recovery).Job DescriptionThe Product Support Technician is responsible for providing process, electronic, and mechanical expertise required in various aspects of Technology Support’s Business.Technology Support is a department within DBT (de beers Technology)-SA which provides specialized technical support to both internal and external client’s. The key purpose of this role is to provide technical support at various phases of the business.Your role will:Read, interpret, and assemble trade specific items according to design diagrams and drawings,Agility to adapt to changing schedules and priorities,Optimize diamond efficiency and recovery across all unit processes deployed across the various mining operations.Perform quarterly inspections, site optomisation and callouts across the deployed fleet of diamond recovery unit processes.Support internal testing of Sale of Spares, Stores items and Completed unit processes as part of factory acceptance testing as well as site acceptance testing.Propose design improvements and best practices in both the mechanical and electrical assembly methods and processes, for a more efficient manufacturing and support process,Contribute towards improvements in assembly procedures and safe work procedures,Ensure compliance with Company policies and procedures,Ensure adherence to Health, Safety and Environmental procedures and legal requirements.Travel to various global operations with the intent of providing support and assurance.QualificationsFormal qualifications:Recognised Technician Qualification (S4 / N6, BTech or equivalent).Five years or more relevant industrial experience in the arena of Electrical or electronics engineering.Computer literate in the Microsoft suite of packages,Effective communication skills in English (written and verbal),Experience with respect to, repairs, maintenance, and fault diagnostics of automation systems.PLC and Software integration experienceRemote diagnostic experience. Machine intelligence.Additional requirements:A valid code driver’s license will be advantageous.Role-specific knowledge:Understanding of electrical, electronic and mechanical trade requirements, standards, and concepts,Computer literate in the Microsoft suite of packagesExpertise with test equipment (oscilloscopes, meters, insulation testing, test jigs etc.) ·Good customer relationship management skillsProblem solving skills ·Attention to details.Good interpersonal skills: able to relate to and communicate with multidisciplinary personnel. The ability to liaise directly with technical managers will be vital in this role.Ability to work relatively independently with agility to adapt to changing schedules and priorities.Ability to create technical documentation and procedures.Basic finance and commercial principles ·Ability to understand the benefits of working within a team environment.Good in technical report writing.Understanding of diamond recovery technology and associated metallurgical services would be advantageous.Flexible with the ability to work with different professionals on multiple/varied task.Ability to work within a team – maintains and nurtures good working relationships,Understand and satisfy internal and External customer requirements,Raise safety, performance and production related problems and provide progress updates to management.Additional InformationWho we are:De Beers Group is a company with a sparkling future.Our experts have searched the world for nature’s most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant – for our people, our customers and the world around us.SafetySafety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect.Equity, Diversity & Inclusion As a global #HeForShe Thematic Champion, De Beers is committed to promoting an equitable, inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Please inform us should there be any special requirements that should be considered as part of your application.Building ForeverSustainability is at the heart of our decision-making – it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long-term legacy in our host communities and earn consumers’ trust in our diamonds that they can wear with pride.Background ChecksSuccessful candidates will be required to complete background screening which may include a criminal check and validation of qualifications.EligibilityThis role is open to all individuals and we will support employees who might need to relocate.Closing Date: 10 June 2024#J-18808-Ljbffr