21.05.2024
Manager: GCOS Application
Transnet Company
South Africa, Durban
The closing date is on 27/05/2024 . It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement. Position Purpose • Leading a team of resources that provide and support IT Applications/Solutions to Transnet Port Termnals (TPT). The ITsolutions include in-house developed application systems and leased solutions, and are provided to all business functionssuch as Operations, Finance, Procurement, Port Maintenance etc. The resources managed include (but not limited to) LineManagers, Business Analysts, Technical Leads, Software Developers, Database Engineers/Administrators, and SystemTesters.• Designing, developing, implementing Applications strategies pertaining to the business areas mentioned above.• Provide software services to a client by delivering system developments, changes, and enhancements.• Responsible for software systems with the bulk, break-bulk and Auto sector within Transnet Port Terminals• Managing the requirements from stakeholder groups.• Identifying, assessing, planning, and implementing applications that are needed to improve business operations. Strategy, Vision and GoalsCollaborate with Executive and Senior Management in developing the IT Applications strategy and vision in line withcorporate and technological driversSet team goals in line with the Organisation and IT strategiesCollaborate with Line Managers, Architects, Technical Leads, Analysts and Developers in sharing of the organisationsmission, strategy, goals, and vision ensuring clarity around priorities and goals for the teamWork with direct reporting Line Managers at goal creation for the team to ensure the goals cascade to all staff.Collaborate with Executive and Senior Management in prioritizing of solutionsDevelop and maintain product roadmapsTechnology and ArchitectureReview and approve architectural plansNurture, enforce and monitor product technical excellenceManage research, evaluation and recommendation of new technologies and solutionsEnsure ongoing and continual improvement in all aspects of Information TechnologyMonitor and keep abreast of industry trends, technologies, and standardsFacilitate bringing the right people together to develop technical solutions and resolve technical issuesEnsuring the organisation plans adequately for changes in technologyBudgetsProvide financial and budgetary information and forecasts for the team, including estimation of development resourcerequirementsEnsure proper management of allocated budget, and resources, and ensure that all expenses and outlays are affectedwithin budgetApproving requests for expenditure within level of authority and seeking approval on extraordinary expenditure within propermandatesOversee Applications Systems budget ensuring that there are no unnecessary expenditures and wastage of resourcesExecute procurement within procurement policies and procedures as required by the OrganisationManaging all finance and invoices pertaining to the cost centre allocated to this department.Policies and GovernanceRegularly review policies and their alignment to overall Transnet strategyManage, maintain, and ensure compliance of IT policies within the teamPLEASE NOTE: Transnet, its employees or representatives never ask for a fee from job seekers. Any such requests are fraudulent. Please report anysuspicious activities in this regard to the Transnet anti-fraud line on 0800 003 056Communicates and enforces policies and standardsCollaborates on the development, planning and implementation of policies that ensure proper Business Continuity (DisasterRecovery)Ensure that the daily, monthly, quarterly and annual compliance checks are completed timeously and submitted to theISGRC, Group and Audit teams.Ensures that all Audit findings and requests are addressed and managed timeously.Systems Provisioning and SupportSuperior customer service is a key aspect of this roleAct as a highest point of escalation for systems support queries and requestsRespond to failure notices and escalation requestsEnsure minimal system downtime by putting in place proper monitoring and maintenance of systemsPropose new developments and enhancements to systemsApply regulatory principles in the best interest of TPTConduct regular quality assurance and compliance checksEnsure quality and quantity of service delivery in support of systems·Test and ensure that application conversions, migrations, installations, and commissioning perform to the level ofexpectation and resilience required by businessManage development of software and system changes through software development lifecycle.Provide for multisite software design, development, and maintenanceBusiness and Systems AnalysisLead Business Analysis exercises to design, implement and improve our Information SystemsPerforms role of highest-level Product ManagerMentoring, Coaching, Training and LeadershipProvides guidance to direct reportsLeads, DevOps Engineers, Software Developers, Database Engineers, Data Engineers and System TestersDirects, monitors, and develops staff performanceBuilds staff moraleGenerates a sense of common purposeEnsures a good working relationship with all members of staff thereby motivating staff to work to the maximum of theircapabilitiesIs responsible for the day-to-day leadership, management and support of the team including monitoring quality standards,personal development, disciplinary proceedings, and staff appraisalsCommunicates goal results and key performance indicators to direct reportsIs a role model, coach, and mentorSets an example of quality and good work ethic, and raises the level of quality of the teamHas an attitude of sharing knowledgeIs responsible for identifying and avoiding centralization of knowledge, and unnecessary dependencies on individualsDemonstrates a culture of leadership and development with the teamsDemonstrates a culture of individual leadership and developmentExhibits progressive attitude to technology and careerDemonstrates an attitude of non-bias to favouritismPLEASE NOTE: Transnet, its employees or representatives never ask for a fee from job seekers. Any such requests are fraudulent. Please report anysuspicious activities in this regard to the Transnet anti-fraud line on 0800 003 056Gain and maintain team’s respect with quality of work and leadershipIs courageous, firm, fair and approachableEnsure cross functional communication between development activitiesTalent AcquisitionReview CV’s of potential new recruitsInterview, assessment, and selection of new recruitsProjects and PlansExpert level Project ManagementContribute to the investigation and feasibility studies of new projectsIs responsible for planning, assigning, and directing workProject manages IT Applications related projects, ensuring effective change management, communication, andimplementationCreates and communicates development plansEnsures execution of development plansManages the development backlogManages service levels of IT related functions by assigning tasks to team members across functional unitsIs responsible for release planningManages reviews including requirements and analysis reviews, estimation sessions, design discussions and reviews,backlog grooming and review activitiesActively look for ways to increase the team’s productivity by eliminating wasteProvides regular feedback and reports to Executives and Senior Management on development issues and possiblesolutions, as well as development status reportsOversees multiple ProjectsBusiness and Stakeholder EngagementMember of the Extended ICT Management Committee (Extended MANCO)Leads and participates in management committees on special projectsLiaises with the various Executives and Senior Managers to ensure that IT meets their needs and to ensure that policiesand procedures are in place, well communicated and adhered to by all the staffWorks with other Departments to use new technologies.Working across functions with peers in other groups to ensure collaboration for shared goalsProvides a high level of customer service and supportEnsures effective and transparent communication Qualifications and Experience * A relevant degree in Information Technology/Computer Science /Information Systems / Business Application• 6-8 years’ experience in ICT Application Support:• 2 years’ experience in a software development environment• 1-2 years’ experience in Business Requirements gathering.• 2 years’ experience at managerial, supervisory or specialist Level.• GCOS experience added advantage.ORRecognition of Competency:Number of years with lower-level certificates/qualification:• Relevant National Diploma (NQF 6)* 8 years relevant in ICT Application Support:• 5 years’ experience in ICT Application Support.• 2 years’ experience in a software development environment.• 1-2 years’ experience in Business Requirements gathering.• 3 years’ experience at managerial, supervisory or specialist Level.• GCOS experience added advantage Knowledge required: • Understanding of technical and business processes • Professional work experience in full software development lifecycle • Understanding of business specifications, solution design and implementation, testing to project maintenance in production environment. • Understanding of risk analysis principles, applications management principles, processes and practices • Knowledge of process improvement strategies and frameworks • Good understanding of business and how IT contributes to business • Extensive Knowledge of application system business processes. • Extensive knowledge in the use of standard IT applications. • Sound knowledge of multi-product TPT operations. • Sound knowledge of IT systems and systems architectures. • Sound knowledge of project management principles and techniques. • Working knowledge of IT information security requirements and standards. • Working knowledge application systems principles and functionality. • Working knowledge of Disaster Recovery systems. • Working knowledge of Business Financial sy Equity Statement Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.#J-18808-Ljbffr
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