Job Description:This vital position requires a self-disciplined, self-motivated, action-oriented, flexible problem-solver who will assist Amazon.com or Amazon.co.uk retail customers (mostly from the USA or Europe) in resolving all customer-facing queries and problems such as account and billing queries and tracking their retail orders.(ads1)Job Requirements:Citizenship/Permanent Residency in South Africa.Ability to work shifts, including overnight, weekends, and public holidays.A higher standard of education would be beneficial.We require candidates to have completed an NQF Level 4 qualification or a Grade 12 qualification or higher.Intermediate computer knowledge (speed, accuracy, and navigation).Driven by a desire to provide superior customer service.Minimum 12-month Customer Service experience.Intermediate Computer Knowledge.Enthusiasm and the ability to thrive in a constantly changing environment.Ability to navigate the Internet, email, and chat with customers via web chat tools.Capacity to function effectively in a high-pressure setting while maintaining a high standard.Must be able to work overnight shifts, including weekends and public holidays.Job Details:Company:AmazonVacancy Type:Full TimeJob Location:South AfricaApplication Deadline: N/A(ads2)Apply Hereinstantcareers.net#J-18808-Ljbffr