Customer Success Consultant - Accounting Overview Reference: POS24301 Salary: ZAR20,000 - ZAR23,000/month Job Location: South Africa -- City of Cape Town -- Somerset West Job Type: Permanent Posted: 18 September 2024 Closing Date: 31 Oct 2024 21:59 Customer Success Consultant - Accounting (POS24301) Salary: R 20 000 to R 23 000 per month (negotiable - depending on your experience) Requirements: Training/Educator or Consulting experience Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience Proficiency in Microsoft Word, Outlook, PowerPoint, and Accounting software packages Intermediate Excel proficiency Customer service/support experience will be advantageous Previous experience in the Property/Rental sector will be an advantage Responsibilities: Creating and managing training plans with customers Reporting on training progress of all customers that are in training Work directly with clients to effectively coordinate each training project to completion Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and actions to ensure that the training plan stays on track Provide system training to customers Providing customer support, resolving customer queries, recommending solutions, and guiding users through features and functionalities on the system Assist with preparing data and uploading onto the system for new customers Closing Date: 31 October 2024 To apply for this position: Send MS Word format CV to jobs@emporium.co.za and use POS24301 - Customer Success Consultant in the subject line.#J-18808-Ljbffr