Discover the Ultimate Apple Experience at iStore, Africa's Premier Apple Destination Welcome to iStore, your one-stop haven for everything Apple! We proudly stand as Africa's largest Apple Premium Reseller, offering a magnificent selection of Apple products and services. With over 34 physical and online stores scattered across the continent, we're committed to delivering expert advice, Apple Authorized Repairs, comprehensive business solutions, top-notch education and training, and unrivalled technical support for all your Apple needs. Join us as an iStore Admin Operations Manager , where you'll be the captain of our dynamic team, steering them to success while ensuring every customer enjoys a truly exceptional experience. Your Key Responsibilities: Lead and Inspire: Motivate and guide your teams to greatness, fostering a culture of excellence and collaboration. Efficient Back-of-House Operations : Ensure our behind-the-scenes operations run like a well-oiled machine, reducing risks to our business by upholding iStore policies, processes, and SOPs. Continuous Improvement: Innovate and optimize our systems and processes, keeping us at the cutting edge of the industry. The Qualifications and Experience Requred: Completed Matric (Tertiary Qualification is a plus) 5+ years of team leadership in a complex, high-turnover environment 5 + Years Retail Operations Experience Matrix management skills to foster cooperation across business functions ️ Thrive in a fast-paced environment, with a passion for rapid learning, adaptability, and strategic thinking Proven track record of delivering exceptional customer experiences Demonstrated ability to drive store targets and achieve outstanding results Ready to embark on this exciting journey with us? Join iStore today and help us shape the future of Apple experiences in Africa! #J-18808-Ljbffr