Assistant Store Manager (40hr) - @Home Westville Pavilion - KZN Job Description Responsibilities: Driving turnover to ensure achievement of targets Controlling expenses Managing stock losses to ensure shrinkage is in line with the Company standard People management, including recruitment, development of staff, employee relations, performance management Executing in-store merchandising strategy and standards Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers Qualification s : A minimum of 3 years retail or admin experience Skills: Have an interest in fashion A passion for excellent Customer services and sales environment Figure and admin orientated Organised and thorough An excellent leader and business manager Profit and turnover driven Able to manage risk within the store Theability to communicate and persuade effectively at all levels Abilityto show initiative and be resourceful Abilityto source and implement effective solutions in a fast-paced environment Customer Service Delivery Office Systems Policy&Procedures Strategic Sales Planning Managing the Sales Process Customer Value Management Competencies and behaviours for success: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm . Effectively building formal and informal relationship networks inside and outside the organization. Building strong customer relationships and delivering customer-centric solutions. Making good and timely decisions that keep the organization moving forward. Anticipating and adopting innovations in business-building digital and technology applications. Creating a climate where people are motivated to do their best to help the organization achieve its objectives . Making good and timely decisions that keep the organization moving forward. Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Developing people to meet both their career goals and the organization’s goals. Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Actively learning through experimentation when tackling new problems , using both successes and failures as learning fodder. Providing direction, delegating, and removing obstacles to get work done. Creating a climate where people are motivated to do their best to help the organization achieve its objectives . Holding self and others accountable to meet commitments. Good verbal/ written communication skills and good organisational skills Strong organizational and planning skills The ability to multi-task in a fast-pacedenvironment The ability to work independently The ability to take initiative A high level of attention to detail Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. About Us Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry. We’re the designers, the makers, the shakers and the teams behind the scenes. Are you with us? About the Team @home is a well-established homeware and furniture brand offering its guests a full range of premium, quality homeware and furniture. @home is looking for individuals who believe in the art of possibility, and delivering a true omni-channel experience. Do you love making people feel at home? Are you driven by exceeding business and guest experience? Job Info Job Identification 1169 Posting Date 03/15/2024, 11:45 AM Job Schedule Full time Locations 36 Jenkinson Street, Parow East, 7500, ZA #J-18808-Ljbffr