Press Tab to Move to Skip to Content Link To perform acceptance, commissioning, installation, recovery, repair and maintenance of Telkom Business Systems, voice and non-voice, to satisfy customer needs. Job Responsibilities OUTPUT 1 Maintained Resources SUB-OUTPUTS Inspect resources Replace and/or Service Resources RANGE Vehicles Toolkit Test Gear OUTPUT 2 Installed/ Recovered Equipment/ Systems/ Cabling/ Single Lines SUB-OUTPUTS Receive and analyse request for installation/ recovery/ cabling Obtain installation/ recovery details and resources Install/ recover equipment/ system/ cables Perform functionality tests Provide test results for LAN/ Optic Fibre Cabling Complete documentation RANGE Field Trials All Voice And Non-Voice Products Value Added Products And Services Indoor/ Outdoor Cabling Local U/G Cabling Single Line Equipment and Accessories FLLA OUTPUT 3 Repaired/ Maintained Equipment/ Systems/ Cabling/ Single Lines SUB-OUTPUTS Receive and analyze fault information Diagnose/ refer fault Conduct functionality tests Provide test results for LAN/ Optic Fibre Cabling Update records RANGE Field Trials All Voice And Non-Voice Products/FLLA Value added products and services Ondoor/ Outdoor Cabling Local U/G Cabling Single Line Equipment and Accessories OUTPUT 4 Processed Documentation SUB-OUTPUTS Obtain documentation Update/ verify records Complete and/or submit documentation RANGE Quality forms Quality/ SHE/ Productivity Forms/ Reports Inspection Forms Administrative Technical Damage/ Accident Reports TBI Reports Commissioning Loss Control Forms ESS Key Control Commissioning/ Decommissioning Report Logsheets Daily Work Logs Webforce/ Unibase IE 195 Power Records OUTPUT 5 Established and Maintained Customer Relations/ Liaison/ Consulting SUB-OUTPUTS Receive and analyse request from role players Determine key role players Obtain information Establish professional relationship Maintain professional relationship RANGE All Voice And Non-Voice Products And Services External Customers Internal Customers Customer Complaints/ Queries Customer Feedback Technical Support All Customer Contacts OUTPUT 6 Installed/ Repaired Indoor Reticulation SUB-OUTPUTS Receive instruction/ order Plan/ prepare cabling route Prepare Bill of Material Haul cable Install test points/ jacks Perform conformance testing Clear work area Complete documentation RANGE Ducting Indoor Cabling Local U/G Cabling All Voice and Non-Voice Products and Services Cable trays All termination types SUB-OUTPUTS Receive order/ instruction Program system equipment RANGE All DAS Products Single Line Products Inclusive of all Remote Programmable Systems All Non-Voice Products Core Competencies FUNCTIONAL KNOWLEDGE Technical; Network Infrastructure; Products; Policies and Procedures; Software; Switching Environment; Safety Regulation and Standards; Mechanical Aids; CLICK compliance, MiMix Vehicle Compliance FUNCTIONAL SKILLS Interpersonal; Planning; Analytical; Communicating; Computer Literacy; Technical Equipment Handling; Computer Configuration ATTITUDES/ LEADERSHIP COMPETENCIES Eager to learn; Customer orientated; Conscientious; Proactive; Dedicated; Quality Awareness Education NQF 4: Grade 12 and relevant modular training Experience Certifications Special Requirements Valid Drivers license Ability to work after hours After hours call out (stand by) Physical Requirements Colour Vision Work in Confined Spaces Work at Heights Key Stakeholders Additional Information Experience: Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience. #J-18808-Ljbffr