Floor Manager position available in Johannesburg.Floor managers oversee and train staff as well as ensure that stock is ordered, priced and packed. This person should be organised to supervise all floor activity including assisting customers, monitoring staff, and managing inventory. The Floor Manager is responsible for ensuring that all floor requirements are met.To be successful as a floor manager you should have excellent interpersonal skills and be highly organised. You must be able to delegate duties to staff members while making sure that the staff is trained for their assigned roles.Duties and Responsibilities:Scanning of all meter numbersDo key change tokensTest if meter is converted, use test tokensCount units and confirm the order detailsLabel stockKUA: upload forms, and follow throughManage and update licensesProvide technical support to clientsManage certification applications for all metersOversee inventory (tracking and recording)Assist customers with any queries or requestsEnsure prompt resolution of clients’ enquiriesCheck inventories and report inadequate suppliesDevelop new procedures or adapt current procedures to maintain customer satisfaction, and manage disputes from customers and employeesAddress concerns immediately as they ariseProcess customer requests/ordersMonitoring the company stock (eg, meters, CIUs)Ensure production runs smoothlyManage and oversee equipment, ensuring that it is in working order, kept clean and neat, including regular maintenance and servicesDispatching clients’ ordersStaff Management:Supervising, managing, and training employees on the teamGeneral supervision of staffTrain staff to perform allocated rolesDistribute tasks to staffMonitor employees’ performanceDaily “Job Card” allocation to staffSkills Required:Outstanding communication and interpersonal abilitiesExcellent organisational skillsGood communication skillsAttention to detailMust be adept at handling concernsTime management skills – be able to manage your time and delivery of stock, ensuring to meet deadlinesADDITIONAL: It is important that the person has a valid driver’s licence and their own transport, or reliable transport to be able to get to work. Working hours are Monday-Friday, 07:00-16:00. There will however be times when you will need to work beyond these hours in order to meet deadlines, or receive a delivery, or dispatch items.#J-18808-Ljbffr