20.02.2024
BMW - Central Processing Unit - Administrator
iSON Xperiences
South Africa, Midrand
BMW Group - Financial Services (MIDRAND)Central Processing Unit: Pay-Out AdministratorContract position x3 months. Mon-Fri 08:00am - 17:00pmOVERALL, PURPOSE OF JOB:Responsible for the accurate, efficient and effective pay-out of all rental/lease/instalment sale deals and document management within agreed time frames and parameters. Perform Credit Risk assessment and Financial Analysis on corporate and individual client’s applications on a part time basis. Drive the high focus on Dealer relationship management and contribute to the company’s overall profitability in compliance with the Company’s Policies as well as act as back up function for the credit team.MAIN RESPONSIBILITIES (including but not limited to):Checking and preparing of pay-outs submitted by dealers by ensuring that all credit and pay-out conditions are met. Achievement of pay-out targets as defined in the Balanced Score Card.Adhere to service levels and turnaround times in support of the business strategy. Build and maintain relationships with internal/external business partners. Respond to email and CIC emails as well as inbound and outbound telephone calls. Development of self through training programs and on the job training.To provide input and recommendations on process optimization for system enhancements within the department. Follow up on registration documents and undertakings from dealers. Clearing all un-reconciled items on the bank recon relating to the CPU Department. Processing of Deal reversals for Dealers. Registration Documents Booking in/Dispatching and filing and retrieving is required for dealers/clients.Different dispatching methods required, courier collection.  Identify and support implementation of automation/efficiencies/process optimization in your area of responsibility. Adherence to internal control systems as well as active contribution to detect and mitigate process gaps. Any other tasks that management may necessitate in reaction to unexpected changes to our environment, greater business needs or to mitigate the vulnerability of the BMW Groups reputation or financial loss. Perform Credit Risk assessment and Financial Analysis on corporate and individual client’s applications.Skills and ExperienceCOMPETENCIES:Initiating ActionBuilding Customer Loyalty and TrustCommunicationTechnical/Professional Knowledge and SkillsKNOWLEDGE AND SKILLS:Excellent Customer Service1 -2 years Administration experience in a Financial Services Industry.Excellent written and verbal communication skills.Excellent Numeracy skillsStrong administration and attention to detailMust be able to work under pressure and meet deadlines.Must have a friendly, approachable nature and able to work within a team.Must be well spoken.Need to solve problems and make decisions.Excellent Computer Skills, including Microsoft Excel WordEDUCATION, QUALIFICATIONS, EXPERIENCE NECESSARY:Credit Criminal ClearGrade 12/MatricEnglish and a Second languageMS OfficeFinancial Services background
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