Job Description: Amazon is seeking customer-focused, values-driven, passionate, articulate, detail-oriented, and disciplined candidates who are interested in working full-time in a virtual (work from home) environment and contributing to world-class customer service (40 hours per week as per scheduled shifts). Amazon Customer Service Associates are a critical component of our mission to provide all Amazon customers with prompt, accurate, and professional customer service. [ads1] Job Requirements: Must be able to work overnight shifts, including weekends and public holidays. Enthusiasm and the ability to thrive in a constantly changing environment. A tertiary degree or diploma is beneficial. Intermediate computer knowledge (speed, accuracy, and navigation). Experience working night shift. We require candidates to have completed an NQF Level 4 qualification or a Grade 12 qualification or higher. An overall minimum of 50% is required, as well as a minimum of 50% in English first language or 60% in English second language. Inbound BPO or contact center experience supporting international customers, preferably in the US, UK or Australia. Capacity to function effectively in a high-pressure setting while maintaining a high standard of output quality. 2+ years’ experience in an inbound Customer Service associate role, in a BPO or a contact center supporting phone calls. Ability to navigate the Internet, email, and chat with customers via web chat tools. Citizenship/Permanent Residency in South Africa Job Details: Company: Amazon Vacancy Type: Full Time Job Location: South Africa Application Deadline: N/A [ads2] Apply Here instantcareers.net #J-18808-Ljbffr