REQUIREMENTS Minimum education level: Diploma in Logistics 3-5 years experience with Business Processes, preferably in a company environment Problem-solving Conflict management Organizational alignment Time management Communication to management Able to clearly understand, communicate, and meet objectives in a team environment Present independent thinking and out-of-the-box thinking to be proactive with process flow in a fast-paced environment Able to multi-task and adhere to timeline schedules Hands-on experience with MS Excel and SAP business applications, including SAP application components RESPONSIBILITIES Accountable for the accuracy of the FCS Master Data for their domain Detail minded person will be responsible for validating data against standards using MS Office tools and FCS Must possess strong communication and facilitation skills to effect timely and accurate delivery of data across cross-functional departments Self-starter - will be responsible to recognize data deficiencies and work across cross-functional departments to close gaps Must understand common FCS processes within their domain Accountable for ensuring transactional data is accurate and loaded correctly in the FCS system – responsibility for data remains with the departmental management Ensure the staff knows how to perform their role and how to use the system The first line of defence in the function for questions from end-users and problem-solving Escalate when support is needed from GIS or other functions Responsible for communicating to FCS support when needed Explain the need for any new or improved functionality Assist with the rollout/ training of new or improved functionality Coordination with internal support, such as GIS, to ensure the successful use of the system and processes Review, communicate, and escalate when necessary the Plant Operational Dashboard and ERP-Usage-Indicator metrics Coordination with Plant Management and NAO FCS L2 support team User-readiness; first line of defence for training of new employees or refreshers of existing staff Plant management will monitor staff performance to the skills matrix, key users will ensure training is given to meet the skills matrix Escalate when support is needed from GIS or other functions Candidate will work in new launch teams as necessary during new site launches or new module projects #J-18808-Ljbffr