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Call Center Agent required urgently: Salary R3 500 to R16 000 per month
Apply Now. WNS Global Services Inc.
South Africa, Johannesburg
Call Center Agent required urgently: Salary R3 500 to R16 000 per monthJob Type: Full-timeWe are looking for individuals with (Outbound) Call Center Sales Experience Must be Hard Working Goal Driven Energetic Positive Good Communication Skills Can Adapt Fast A Quick Thinker (able to think out of the box) A Team Player Should be able to work well under pressure and get work done.Responsibilities and duties:· Manage large amounts of outbound calls in a timely manner· Follow communication “scripts” when handling different topics· Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives· Seize opportunities to upsell products when they arise· Build sustainable relationships and engage customers by taking the extra mile· Keep records of all conversations in our call center database in a comprehensible way· Frequently attend educational seminars to improve knowledge and performance level· Meet personal/team qualitative and quantitative targetsRequirements and skills:Previous experience in a customer support roleTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectivelyJob Type: Full-timeSalary: R3,500.00 – R16,000.00 per monthAbility to commute/relocate:Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (Required)#J-18808-Ljbffr
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