Assistant Store Manager (40hr) - Markham Mall of Africa - Johannesburg Gauteng, South Africa Trending Job Description Responsibilities: Driving turnover to ensure achievement of targets Controlling expenses Managing stock losses to ensure shrinkage is in line with the Company standard People management, including recruitment, development of staff, employee relations, performance management Executing in-store merchandising strategy and standards Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers Qualifications&Experience: A minimum of 3 years retail or admin experience Skills: Have an interest in fashion A passion for excellent Customer services and sales environment Figure and admin orientated Organised and thorough Profit and turnover driven Able to manage risk within the store Theability to communicate and persuade effectively at all levels Abilityto show initiative and be resourceful Abilityto source and implement effective solutions in a fast-paced environment Customer Service Delivery Office Systems Policy&Procedures Strategic Sales Planning Managing the Sales Process Customer Value Management Behaviours: Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships Customer Focus - understands, anticipates, and meets the needs and expectations of customers Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. About Us Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry. We’re the designers, the makers, the shakers and the teams behind the scenes. Are you with us? About the Team On-trend smart and casual wear, including footwear, accessories and fragrances, Markham is renowned for its youthful, current, vibrant store experience. Markham is passionate about style and dedicated to helping customers find the look that suits them best. Job Info Job Identification 1968 Posting Date 05/15/2024, 10:02 AM Job Schedule Full time Locations Mall Of Africa, Johannesburg, 1684, ZA #J-18808-Ljbffr