Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1. To see what life at Capitec is all about and complete a short assessment, please  click here ! 2. Once you have completed the above finalize your application by clicking apply below. To support the vision and strategy and enhance the capability of a Business Unit through the development and implementation of innovative business processes and models. To identify process improvement opportunities that will enhance the functioning of the Business Unit in line with its strategic objectives and regulatory requirements and ensure the business benefit is achieved through measurement of success. ExperienceMinimum:A minimum of 5 years of relevant experience in continuous improvement methodologies within the banking or financial services sector.Demonstrated success in delivering operational excellence and efficiency improvements, particularly in call center and back-office environments, is advantageous.Proven expertise in automation within the banking industry is essential.Extensive experience in implementing automation solutions in a banking or financial service setting.In-depth knowledge of banking channel processes, compliance requirements, and adherence to security standards.Strong proficiency in process assessment, analysis, and documentation.Familiarity with emerging technologies and current trends in process automation within the banking sector.Experience in methodologies such as Six Sigma, Lean, Business Improvement, and Agile.Ideal:5+ years relevant experience in processing systems, processes, procedures and support in a financial services/ banking environment. Strategic business case development.Translating Divisional strategies and regulatory requirements into a business area target operating model. Qualifications (Minimum)Grade 12 National Certificate / VocationalA relevant tertiary qualification in Engineering - GeneralQualifications (Ideal or Preferred)A relevant post-graduate qualification in Engineering - General or Information TechnologyKnowledgeMinimum:Lean way of work principlesBusiness Change Life Cycle and change management principles System Development Life CycleProject Management Lifecycle Agile Way of Working Practices Quality Management Developing a business caseProcess frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production)Process Simulation ModellingIdeal:Banking processes and proceduresData and trend analysis SkillsCommunications SkillsAnalytical SkillsInterpersonal & Relationship management SkillsFacilitation SkillsConditions of EmploymentA valid driver's license and own vehicle is requiredContactable via own mobile phoneMust have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking systemClear criminal and credit record Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals. Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06#J-18808-Ljbffr