REQUIREMENTS Relevant Diploma/ Degree in Food Science/ Microbiology/ Chemistry or related field At least 2-4 years experience in a similar role and capacity preferably in a dairy Industry Understanding of quality control procedures Attention to detail Analysing and interpretation skills Problem-solving and communication skills Proficient in MS Office RESPONSIBILITIES Produce and coordinate the monthly quality action plan and prepare reports for monthly updates of performance against the expected standards to enable continuous improvements in quality, food safety and process efficiency Ensure adherence to specifications of raw materials, process parameters, packaging material and finished goods Ensure that changes in specifications/ legislation are implemented Maintain continuous improvement in the area of quality by working closely with all relevant parties (i.e. Technical Manager and production team) Monitor compliance to sanitation of the entire plant, and warehouse and ensure that GMP audits are conducted, and actions are closed Work closely with the lab team to validate results and drive continuous improvement programs for the reduction of sub-standard Investigate non-conformances of final product, consumer complaints, food safety incidents, CCP failures, etc. and ensure that root cause identification is executed and closed Ensure that process audits are conducted as per set frequency to identify deviations and implement corrective action Assist in certification and effectiveness of Quality Management Systems Manage internal service level agreements and put corrective actions in place to improve levels of customer satisfaction Ensure that trial requests are completed fully and that the required samples are taken during trials/ commissioning Ensure compliance with applicable policies, standards and procedures issued by quality #J-18808-Ljbffr