Job Purpose:The purpose of the role will be to provide server, systems, and end-user support on behalf of the company department, serving the company and all its subsidiaries. Qualifications:A+ and N+ CertifiedITIL v3 Foundation and/or ITIL 4 Foundation CertifiedMicrosoft SQL Certified PreferredMicrosoft Office 365 Certified Experience Required:At least five years experience dealing with the following: The IT Systems & Support Engineer will be:Accountable for all support requirements as well as ad-hoc requirements and changes in support of IT projects.Accountable for management and maintenance of all IT systems and servers.Include all elements of proactive maintenance, incidents and change requests across IT platforms in the company.Responsibilities will include design, support, and maintenance pertinent to all Systems and Services within the Information Technology departments remitOperating Systems: Windows 10, Windows Server 2008 R2, Server 2012 R2, Server 2016 and Server 2019Solid knowledge and experience of SQL ServerSolid knowledge and experience with Microsoft Active DirectoryInternet Information Services (IIS)Microsoft Exchange 2013 design, support, and maintenanceMicrosoft Office 365 and Microsoft 365 Administration inclusive of SharePoint, Online Exchange, Security and Compliance, Teams, and Office applications.Storage Area Networks: SANHardware troubleshooting / repair and knowledge of Dell, Acer, Asus, Lenovo, etcVirtual Disk creation and PresentationAdding HostsConfiguring of Zoning and MappingsExperience with using server management tools on Dell, Acer, Asus, Lenovo, etc. Technical and Behavioral competencies required:Analytical skillsExcellent communication skills across all levelsResults driven/orientatedExcellent planning and organizational skillsAbility to work effectively with others, share and impart knowledgeAbility to meet deadlinesAbility to work under pressure Specific Job Requirements:This job requires some degree of traveling between the company branches, subsidiaries, garages and may involve working on weekends where business needs require.