Our client is looking for a Service Delivery Manager to join their IT team to assist with ensuring proper operations in their IT Department. Daily obligations will include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. Qualifications: BSc degree in Information Technology, Computer Science or relevant field. Proven 5-10 years work experience in an IT Lead, Technical Support, Desktop Support Engineer, or similar role in an Enterprise environment. Experience supporting a manufacturing or industrial environment would be a distinct advantage. Microsoft certification in (MCSE), (MOS), Linux, Cisco or similar technologies. General networking TCP/IP, DHCP, DNS (CCNA certified is preferred). Requirements: Must have distinctive troubleshooting and problem-solving skills. Experienced with IT in manufacturing or similar industrial situations. Intermediate knowledge of Windows Virtual Machines. Advanced knowledge of Windows Server 2016 and above and Active Directory. Knowledge of ITSM processes (ITIL especially change / Incident). Ability to provide step-by-step technical help, both written and verbal. Work on projects aside to the day to day operations. If you possess the skills and experience required for this role, we invite you to apply and become an integral part of an innovative team. If you are interested in this opportunity, please apply directly. For more IT jobs, please visit www.networkrecruitment.co.za . If you wish to send your CV per email forward your CV to clombard@networkrecruitment.co.za and copy the reference number in brackets in the subject line of your e-mail. If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any further possible positions. Network Recruitment is a leading specialist recruitment company in the fields of IT, Finance and Engineering. Since our establishment in 1987, we have been at the forefront of the specialist recruitment industry. Network Recruitment’s key to success is the focus on delivering superior quality service by developing and maintaining an exclusive focus on sourcing high-calibre skills for medium-sized to JSE-listed companies operating in these three niche sectors across South Africa. Our experience in permanent and contract-based recruitment enables us to provide you with recruitment solutions that meet your long- and short-term needs. Network Recruitment is a division of ADvTECH Resourcing, the recruitment arm of the national JSE-listed ADvTECH Limited Group a leader in quality education, training, skills development and placement services. #J-18808-Ljbffr