Guiding guests on game drive in an open game drive vehicle.Hosting of guests between game drives.Time Management being on time for daily duties.If any changes need to be made regarding game drives, the ranger must get permission from the head ranger and inform him/her of the exact changesAny duties/tasks done outside game drives; the head ranger needs to be advised hereof.Game Drive vehicles are not to be driven unnecessarily.Game Drive vehicles are not to be driven without permission from the head ranger.All game drive vehicle keys are to be returned to the head ranger, after game drive.Afternoon game drive commences, guests that are MIA are to be looked for.Morning game drives: guests MIA are to be left alone and at peace.Do not convoy drive different routes.No off roading in the reserve to get better sightings of game.Game drive vehicle rules are to be always obeyed.Game drives are to be a memorable African experience for guests. Guests are to be educated on the importance of wildlife heritage and the protection thereof.Morning game drive: Tea, coffee, and snacks to be provided to guests before game drive.Game drive blankets to be taken to laundry after every morning drive.Game drive vehicles to be washed and sanitised before every drive. DescriptionKey Performance AreasTask/ResponsibilitiesGame DrivesGuiding guests on game drive in an open game drive vehicle.Hosting of guests between game drives.Time Management being on time for daily duties.If any changes need to be made regarding game drives, the ranger must get permission from the head ranger and inform him/her of the exact changesAny duties/tasks done outside game drives; the head ranger needs to be advised hereof.Game Drive vehicles are not to be driven unnecessarily.Game Drive vehicles are not to be driven without permission from the head ranger.All game drive vehicle keys are to be returned to the head ranger, after game drive.Afternoon game drive commences, guests that are MIA are to be looked for.Morning game drives: guests MIA are to be left alone and at peace.Do not convoy drive different routes.No off roading in the reserve to get better sightings of game.Game drive vehicle rules are to be always obeyed.Game drives are to be a memorable African experience for guests. Guests are to be educated on the importance of wildlife heritage and the protection thereof.Morning game drive: Tea, coffee, and snacks to be provided to guests before game drive.Game drive blankets to be taken to laundry after every morning drive.Game drive vehicles to be washed and sanitised before every drive.GuestsListen to guestsAlways talk to guests in a calm, collective manner.Answer guests' questions as best as possible.Do not argue with guests.Guest happiness comes first.Guest safety comes first. Guests are not to be exposed to any situation that may place their lives in danger or make them feel uncomfortable.Always give feedback with regards to guest's experience, to the Head Ranger or General ManagerPronouncing and using guest's names when addressing the appropriate guestCommunicate with guests and handle any problems that may occurProtection of Eco-systemRange the bushveld and protect every aspect that may affect the sensitive balance of a selfsufficient ecosystem.Educate others about the importance of protecting the ecosystem.No driving around water puddles.Obey roads that are closed off with rocks.Do not drive pipeline roads.Report any broken water pipes to the Reserve Manager or Head Ranger.Bush encroachment and fence maintenanceStandard RequirementsMaintain a neat, wellgroomed appearance, be hygienic.Wear a clean, ironed uniform and a nametag.Dress accordingly same department, same uniform.Respect his/her General Manager and be always a good team player.Assist in all departments where help in needed.AdminVehicle maintenance report to be done monthly.Blanket Stock Take MonthlyWater RequisitionsRanger off days to be sent to the General Manager weekly.Ebike managementKaroo Star ExperienceTaking guests to viewing tower (change in location will be noted in advance)Talking about star constellationsTalking about Inverdoorn HistoryTaking with hot chocolateAd-hoc dutiesRooming of guests explaining the layout of the appropriate room; the amenities in the room; time of game drives.Housekeeping duties ensuring rooms are checked and ready; checking for dust; checking welcome cardsKitchen and F&B helping the chef with service; waitering/waitressingEbike tours following ebike safety procedures; 90kg and less to ride ebikes; only experienced bike riders; no short guestsAnti-Poaching Patrols#J-18808-Ljbffr