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Operations Manager
Exceed Human Resource Consultants
South Africa, Richards Bay
Reference: 9510 AVConsultant:Anneke ViviersJob Description:Negotiate and secure profitable contractsHandle Disciplinary Hearings and CCMA CasesMultiple regions / site management portfolioAbility to enhance current operations while turnaround failing businesses into high-performing avenuesLead companies into new markets segmentsBrand awareness and engagementIntroducing profit-driven initiatives that establish new revenue streamsBuilding a self-reliant network of franchisees that support each other’s successes and under-performing gaps, and to collaborate across all levels culturally and nationally.Established standardisation of key supplier, contractor and costing specification model for all national food brandsRollouts to include promotional strategies, new operational manuals, operations standards inspection audits, food training program for franchisees.All of which accelerate brand awareness, sales and category profitabilityFocused on customer service excellenceFranchisee KPI achievementBrand complianceStaff recruitment and trainingLaunching stores and site selectionsEnsured franchises achieve optimal GP margins by implementing turnaround strategies, improve existing processes, renegotiate supplier contracts, facilitate forums/regional meetings, and deliver sales-focused short-term strategiesBack-end areas include P&L, marketing, promotions, product development, visual merchandising, national inventory management, Health & Safety, audits, legislative inspections, brand development and competitor analytic reviewLeading the launch, opening, management and optimisation retail outlet conversionsInspections/Audits Software, Retail Checklist, Auditing & Online Training Programs rolled out nationally in all sitesOversee all franchisees with focus on evaluating performance, driving product innovation, preparing annual regional sales budgets and brand management activitiesOperations advisor on key financial and operational areas such as merchandising, minimising expenses, planograms, store layout planning, driving sales, margin improvements, poor store turnarounds, maintenance standards, procurement and marketingQualifications:Position related tertiary qualification requiredMin 5-7 years’ experience in a Regional / Area / Operations Manager roleMin 5-7 years’ experience in Franchisee / Fuel / Retail OperationsDriver’s licenseAvailable to travel between sites & regionsComputer literate (MS Office & Google Suite)Point of Sales / Arch / Winbranch / AURA / GAAP experience (adv)How to Apply:Email your comprehensive CV toexceedhr@exceed.co.za.If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.We reserve the right to only conduct interviews with candidates of choice.Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.#J-18808-Ljbffr
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