In a rush? Simply drop off your CV by clicking on the button to your right, and we'll get in contact if we have a suitable vacancy. One of our main clients has an urgent requirement for a Head of Connections Quoting to be based at their offices in North West on a permanent basis. This is an exciting opportunity to join a large and growing utilities company who can offer progression and exciting projects. As Head of Connections Quoting you will have full and direct responsibility for the quotation of all non-domestic, customer driven works including new connections, connection alterations, diversions and disconnections, across all voltage levels. You will also contribute and support the ENWL growth strategy and ambition. Principal accountabilities Overall accountability of the customer journey from application to acceptance for all non-Domestic Customer driven connections work including Disconnections and Diversions Develop and deliver a clear strategy for colleagues to continuously drive improvements in Customer Satisfaction, utilising colleague and customer feedback to focus key improvement actions Develop and deliver a clear strategy to support the growth ambition Deliver compliance with all regulatory and industry reporting requirements, including but not limited to GSoP, SLC15 and Elexon notification protocols Develop and lead clear working practices with DSO Strategic Planning for the timely and accurate PoC solutions Develop a strong relationship with the DSO teams responsible for NGET TIA works to ensure the Customer journey through this process is clear, efficient and well communicated My client would be keen to speak to candidates with the following expertise: Experience of leading a customer facing, multifunction, commercial pricing team Experience of leading on growth, change and / or process improvement Degree in Engineering or Construction Management desirable Experience of delivering services to a wide range of diverse customers Experience of operating in a regulated business, ideally in the electricity or gas sectors Strong analytical skills with exceptional attention to detail Proven ability to effectively influence and manage stakeholders Ability to lead large teams and develop and manage team members to drive their growth Sector: Commercial, Admin&Office Support "The First team are highly experienced and knowledgeable across the recruitment spectrum and operate in the manner you would expect of a professional outfit of their stature. Their attention to detail and approach is faultless and their commitment and drive has helped our business with unique, complex and difficult recruitment requirements. "Sarah, our Account Manager, is an incisive thinker as well as hardworking, diligent and reliable and has an extremely helpful and flexible approach to her work. This reflects in her team and with their ability to communicate at all levels in an honest and trusted consultative manner and gives us great faith in their ability to identify candidates who can help us to drive forward and achieve our business goals. "I have no hesitation in recommending First as a recruitment partner and feel they would be worthy of selection for any engineering or manufacturing business looking for an intelligent and innovative solution." Nuvia “There is nothing negative about the service that we’ve received from First. Without fail they have produced positive feedback. The fact that they have placed a diverse range of skills from PA's to Engineers, just goes to show that they have the core skills, intelligence, and initiative that make them great recruiters, and preferred partners.” Multi-Sector Client "It’s great to work with a recruitment agency we trust. The team at First Recruitment Group are friendly and straight talking and they continue to provide an excellent service. We’re proud to still be working with them after 20 years." “We have required anumber of Quality Assurance/Quality Control candidates within the NuclearIndustry. Since early 2016 First Recruitment Group have provided a number ofQA/QC professionals in locations across the UK. “We have been verypleased with both the quality of supply and the customer service demonstratedand will continue to use their professional services in the future.” “I have worked with First Recruitment Group as my partner ofchoice across a number of large and challenging Oil&Gas projectsinternationally over recent years. “First are a high performing business who are built oncredibility, honesty, expertise. “As we push the frontiers of projects and move in to moreand more challenging and locations, First will continue to be my partner ofchoice to help us deliver our projects with confidence.” TechnipFMC "I have had the pleasure of working with First Recruitment Group over recent years and we have formed a great working relationship. Their understanding of our exacting requirements is outstanding. "The First team are highly experienced and knowledgeable across the recruitment spectrum and operate in the manner you would expect of a professional outfit of their stature. Their attention to detail and approach is faultless and their commitment and drive has helped our business with unique, complex and difficult recruitment requirements. "Sarah, our Account Manager, is an incisive thinker as well as hardworking, diligent and reliable and has an extremely helpful and flexible approach to her work. This reflects in her team and with their ability to communicate at all levels in an honest and trusted consultative manner and gives us great faith in their ability to identify candidates who can help us to drive forward and achieve our business goals. "I have no hesitation in recommending First as a recruitment partner and feel they would be worthy of selection for any engineering or manufacturing business looking for an intelligent and innovative solution." Nuvia “There is nothing negative about the service that we’ve received from First. Without fail they have produced positive feedback. The fact that they have placed a diverse range of skills from PA's to Engineers, just goes to show that they have the core skills, intelligence, and initiative that make them great recruiters, and preferred partners.” Multi-Sector Client "It’s great to work with a recruitment agency we trust. The team at First Recruitment Group are friendly and straight talking and they continue to provide an excellent service. We’re proud to still be working with them after 20 years." “We have required anumber of Quality Assurance/Quality Control candidates within the NuclearIndustry. Since early 2016 First Recruitment Group have provided a number ofQA/QC professionals in locations across the UK. “We have been verypleased with both the quality of supply and the customer service demonstratedand will continue to use their professional services in the future.” “I have worked with First Recruitment Group as my partner ofchoice across a number of large and challenging Oil&Gas projectsinternationally over recent years. “First are a high performing business who are built oncredibility, honesty, expertise. “As we push the frontiers of projects and move in to moreand more challenging and locations, First will continue to be my partner ofchoice to help us deliver our projects with confidence.” TechnipFMC "I have had the pleasure of working with First Recruitment Group over recent years and we have formed a great working relationship. Their understanding of our exacting requirements is outstanding. "The First team are highly experienced and knowledgeable across the recruitment spectrum and operate in the manner you would expect of a professional outfit of their stature. Their attention to detail and approach is faultless and their commitment and drive has helped our business with unique, complex and difficult recruitment requirements. "Sarah, our Account Manager, is an incisive thinker as well as hardworking, diligent and reliable and has an extremely helpful and flexible approach to her work. This reflects in her team and with their ability to communicate at all levels in an honest and trusted consultative manner and gives us great faith in their ability to identify candidates who can help us to drive forward and achieve our business goals. "I have no hesitation in recommending First as a recruitment partner and feel they would be worthy of selection for any engineering or manufacturing business looking for an intelligent and innovative solution." 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