Job Description: Operation Manager - CollectionsJob Responsibilities:Manage and oversee the collections operations within the company.Ensure efficient debt collections processes are in place.Monitor and improve collection strategies to maximize effectiveness.Supervise and lead a team of collection Team Managers and Agents.Implement best practices in collections and customer service.Essential Qualifications:Proficient in collections, BPO, call center, and operations management.Demonstrated experience in debt collections and managing a collections team.Desired Experience:Minimum of 5 years of experience in collections or related field.Strong leadership and managerial skills.Excellent communication and interpersonal abilities.#J-18808-Ljbffr