Job Summary: To oversee all daily operations and imperatives, work through shift leadership to select and evaluate EMS staff and track and report out daily, weekly and monthly utilization statistics. This individual will contribute and adhere to organization's budget as it relates to operations and other areas of responsibility.Minimum Qualifications and Experience:MatricALS (Advanced Life Support ) OR ILS (Intermediate Life Support) QualificationHPCSA RegistrationMinimum of 5 years of operational experience in emergency medical services3 years in a leadership roleDriver's license required, Code 10 & PdrpExperience with operational areas, such as vehicle operations and maintenance, EMS protocols scheduling, utilization reviewClinical Case Management of Patient report formsComputer Literate (Office essentials)Presentation skillsICD Coding and NHRPL BillingMonthly Reporting activity and revenueMinimum Job Requirements:Oversee the daily operations, strategic planning, and efficient delivery of ambulance services.Coordinate and oversee the provision of medical services for events, ensuring proper planning, resource allocation, and staffing.Provide leadership and guidance to a team of emergency medical personnel and support staff.Monitor safety standards and ensure compliance with regulatory requirements, industry standards, protocols, and best practices..Manage stock utilization and drive product management processes within unit together with relevant stakeholders.Responsible for compliance with and enforcement of company/department policies and procedures.Ensures inspection of emergency vehicles and make sure that all equipment complies with rules, ordinances, and regulations.Investigates and resolves incoming customer service inquiries from hospitals, nursing staff, and patients pertaining to field employee performance and patient care. Troubleshoot immediate issues as they arise: risk management issues, infection control, HR incidents, etc.#J-18808-Ljbffr