Job Specification Improve operational management systems, processes, and best practices to enhance efficiency and effectiveness. Establish an effective support Team and build rapport with team members to optimise productivity and performance. Manage team performance in collaboration with the JHB Management Team and ensure efficient utilisation of resources. Provide coaching and development to enhance performance of individuals within the Team. Manage strategic partnerships with suppliers and vendors, ensuring their compliance with the company's needs and demands. Formulate strategic and operational objectives aligned with organizational goals. Manage budgets, expenses for the Branch and analyse financial data to identify opportunities for improving general profitability. Identify, assess, and mitigate risks associated with the operations, contracts, and stakeholder relationships. Foster strong business relationships and ensure high-quality service delivery and customer satisfaction. Strong leadership skills to motivate teams, make decisions, and also guide the organization toward operational goals. Excellent organizational skills for managing tasks, coordinating resources, and ensuring operational efficiency. Strong problem-solving abilities to analyse complex situations, identify issues, and develop effective solutions. Effective verbal and written communication to convey information, collaborate with teams, and also interact with stakeholders. Ability to think analytically for interpreting data, identifying trends, and making data-driven decisions to improve operational efficiency. Understanding of financial principles, budgeting, and forecasting skills for managing resources efficiently and making informed decisions to achieve financial targets. Capability and flexibility of adjusting strategies or processes in response to dynamic business environments and unexpected changes. Ability to develop and implement strategic plans to achieve organizational goals and objectives. Keen eye for detail to identify potential operational inefficiencies, mitigate risks, and maintain quality standards. Strong collaboration and teamwork skills to work effectively with cross-functional teams and stakeholders to achieve operational goals. Experience to negotiate, draft and manage contracts with clients, vendors, and partners to ensure compliance and successful execution of agreements. Minimum Requirements: Relevant Operations or Business Management qualification. Minimum of 5 years experience in a similar role, leading and managing Teams and Operational performance. High-level understanding of the Service, Project and Contracts environment with a good business acumen. Understanding of risk management principles and the ability to identify, assess, and mitigate risks associated with operations, contracts, and stakeholder relationships. Ability to quickly adapt and learn with an aptitude to handle, manage and coordinate multiple simultaneous tasks. Mindset focused on continuous improvement and ability to identify opportunities to enhance operational processes and outcomes. Note: By submitting your application for this career opportunity you agree that Guardian Recruiting may use your application for the purpose of the recruitment and selection of the said position and this information may be shared with the relevant stakeholders in the business. Please note that only shortlisted candidates will be contacted. Should you not have heard back within a two-week period, please assume that your application was unsuccessful. All job postings are in accordance with our Client's BEE requirements. Please only send certificates when requested to do so. #J-18808-Ljbffr