27.05.2024
Export/Import Support Administrator
West Coast Personnel
South Africa, Milnerton
Export/Import Support Administrator – Milnerton - R15000 - R16000 Per Month 8 month maternity cover (chance of perm) Start 1 June Requirements: Must speak English and Afrikaans Must have own transport Providing outstanding customer service and support. Managing customer orders for both local and international customers. Excellent communication skills, understanding of international logistics. Process customer orders accurately and efficiently. Confirm order details with customers and address any discrepancies. Coordinate with the warehouse team to ensure timely order fulfilment. Monitor order status and provide updates to customers. Handle order modifications, cancellations, and returns as needed. Maintain accurate records of customer interactions and transactions. Support with preparation of import/export documentation, including invoices, bills of lading, and certificates of origin. Support the coordination with freight forwarders, customs brokers, and other logistics partners. Support the tracking and managing of international shipments, ensuring timely delivery and reporting any delays or issues Work closely with sales, logistics, and warehouse teams to ensure seamless operations. Qualifications: High school diploma or equivalent; bachelor’s degree in business, logistics, or related field preferred. Minimum of 2 years of experience in customer service and order management. Experience of import/export operations and customer support will be beneficial. Knowledge of international trade regulations and documentation requirements will be considered a plus. Experience with document control in ISO9001 quality control systems or similar will be beneficial. Proficiency in Microsoft Office Suite (Word, Outlook, and especially Excel) and experience with Sage Pastel Partner. If you meet the requirements and are interested in this opportunity, please send your CV with the following information to oonajobs@wcp.co.za : A recent photo Your residential address Date of birth (DOB) Notice period Current/last salary Mode of transport Please note that if you do not receive a response within 2 weeks, your application for this vacancy was unsuccessful. Thank you for considering this position. #J-18808-Ljbffr
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