A well-established insurance company is seeking contact centre agents to complete a 12-month contact centre internship. About KGA Life: We are an unconventional funeral insurance company with a unique approach to how we do things. We pride ourselv... Essential behavioural and critical competencies: Excellent written and spoken communication skills. Client orientated. Ability to build and maintain client relationships. Empathetic. Attention to detail and quality adherence. Organised and methodical. Ability to be flexible. Be willing to work overtime if required. Maintain an excellent attendance record. Qualifications and experience required: Grade 12 with a relevant degree or three-year National Diploma. Be 100% computer literate (Word, Excel, Outlook). 1-year experience in a sales/ marketing/ client facing related role. Knowledge of basic accounting principles. Organisational alignment: The role reports to the Head of Client Services Centre. The position is based at our head office in Stellenbosch. #J-18808-Ljbffr