Job Title: General ManagerDepartment: Projects, Sales & Business AdministrationHybrid PositionLocation/Premises: DurbanvilleTravel Requirement: To clients in and around Durbanville and Cape TownStart date: ASAPSalary:R40 000 to R50 000pm Depending on experienceReporting to: OwnerAbout our clientOur client has been crowned the most innovative web design agency in the Western Cape. They are a small team of 3 designers and the owner. Our client have a strong emphasis on team culture and are now looking for a general manager to take over the running of the daily operation of the business from the owner.Qualifications and Skill Requirements:• Bachelor's degree in marketing and/or business management.• At least five years of experience with website design and/or creative company management.• Practiced in full turnkey web design, from concept to completion.• Solid working understanding of project management tools, methodologies, and best practices.• Effectively completing projects according to pre-determined scope, budgets, and timelines.• Good administrative and organizational skills, with a strong attention to detail.• Proficient English and professional writing skills. Copywriting skills are beneficial.• Great leadership qualities.Experience with the following SaaS products is greatly beneficial:• Zoho Books, Desk, Workplace, Sites, Commerce, Forms, Bookings, Cliq, CRM.• Webflow & WordPress.• E-Commerce: Ecwid, Shopify, WooCommerce.• Xneelo KonsoleH, WhoIs, DNS.• FlowMapp, Figma.• Elfsight, Jotform.• Adobe Creative Cloud.• HTML, CSS, Javascript.• Google Analytics 4.• Zapier.• Apple Mac.Duties and Responsibilities:A. Technical & Creative Project Management:• Website, corporate identity, and photography projects.• Managing promotional gifts and apparel shop.• Proactively tracking all projects while managing specific details.• Seeing projects through their full life cycles, solving problems as needed.• Client briefings and progress meetings.• Team resource management for both new projects and existing clients.• Hosting setups: domain registrations/transfers, email setups.• Creative design sound-boarding.B. Business Administration:• Dealing with client account queries like onboarding, invoicing, billing, cancellations, and unhappy Clients.• Daily/weekly bookkeeping and financial.• Executing strategies and implementing systems and processes as directed by the owner.C. Sales:• Facilitating needs analysis meetings with prospective clients.• Drafting quotations.• Attending business networking events to generate leads.Personal Attributes:• Passionate about online communication solutions.• Able and willing to work in a collaborative, innovative, flexible, and team-oriented environment.• Self-confident and self-motivated.• Able to multi-task between different roles.• Self-starter and quick learner who takes initiative.• Uncompromising integrity – transparent and accountable#J-18808-Ljbffr