The purpose of this role is to own the day-to-day client relationship and all elements of delivery. Including, implementation of the strategic vision for the client, delivery against the financial targets set and building a trusted relationship with the client. Job Title: Account Manager Job Description: Key responsibilities: Delivers innovative and ambitious, strategic and commercial solutions that balance client and agency values working closely with colleagues and clients Builds strong client relationships as a trusted advisor with senior client and industry stakeholders Deepens the relationship to ensure retention and growth Manages team to ensure they also build strong relationships with their counterparts to deliver outstanding client service Immerses self and team in clients’ business: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows their business model, how it is performing and what success looks like; knows client’s products inside out and applies this knowledge to deliver innovative, ambitious client plans and service Uses account plans to stimulate and track future work; manages resources effectively Understands client commercial framework and works with senior account leadership to ensure business is run profitably Improves client satisfaction to expand existing revenue streams and build new ones Manages systems for forecasting accurate spend and track progress Translates agency strategy into innovative, executionable business plans for own client that deliver business value Location: Sandton Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next. An invitation to… team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way! An invitation to… be a force for good. Sustainability is vital to our business and an important area of focus for our clients. We are leading the way for our industry as we discover new ways to help build a more sustainable planet. An invitation to… dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. #J-18808-Ljbffr