We are seeking a suitably qualified Branch Manager to oversee all branch functions within the Lewis Group - the brand is Best Home & Electric Stores. The ideal candidate needs to take ownership of all branch activities, and lead a profitable, and sustainable business unit which contributes to the overall success of the organisation.Ideal candidates would have solid experience running a store and would have had exposure to managing profit and growth targets within the retail environment. The role is responsible for communicating and driving daily operations of the branch and ensuring its alignment to the overarching company goals and targets. The role would drive all people related issues, customer service, sales, stock and credit management within the branch.The role willManage, lead, motivate, develop and empower branch employees - thereby retaining a stable team who are able to deliver business goals.Drive sales targets and manage operational efficiencies in order to maintain a healthy, profitable business.Ensure excellent customer service by playing an active role in customer contact situations - thereby ensuring and maintaining healthy customer relationships.Manage as well as control financial targets within company accepted norms and balance this against business risk.Maintain and improve customer service, sales performance, stock efficiencies and manage business risk related to credit.Ensure stock loss is minimized through compliance with security measures, and stock and cash handling procedures.Ensure administrative duties within the store are in accordance with company guidelines (NCA & FAIS).Guide, manage, and verify operations within the branch to ensure compliance with relevant regulatory legislations.People Management - training, mentoring, coaching, and management of staff within the store.Requirements:A valid and current driver's license.A Matric/Grade 12 educational qualification.Business related tertiary qualification would be an advantage.Minimum 4 years Retail Management Experience preferably in furniture retail.Preferably would have worked with a large Debtors Book and Profit & Loss statements.Understands compliance with FAIS and Health & Safety as well as other branch related legislative issues.Computer Literate.Strong Leadership abilities.Management abilities - Manage, lead, motivate, develop, and empower branch staff.We require a tough-minded individual, who is target driven, thrives on driving performance and is able to juggle customer service with working in a high-pressure sales environment.Job Types: Full-time, PermanentPay: R12500,00 per monthAbility to commute/relocate:Ladysmith, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Required)Education:High School (matric) (Preferred)Experience:Retail: 5 years (Required)License/Certification:Drivers (Required)Application Deadline: 2024/05/10Expected Start Date: 2024/05/15#J-18808-Ljbffr