Purpose of role:The Commissions Administrator is required to support the central business team in providing high levels of support to the regions. The incumbent takes responsibility for the central point of contact for all commissions processing / income processing, distributed to the Financial Planning Partners. The incumbent plays a critical role in the day-to-day operations of the organization, interacting daily with Financial Planning Partners, Assistants, Finance and the MIS Team amongst others.Requirements: Post Grade 12 / tertiary qualification in a related field advantageous.2-3 years experience in an Operations and Client Services (or similar pressurized) environment or,2-3 years experience in dealing with commission / fee processes and payments as well as exposure to financial processes (invoicing and payments).Knowledge and understanding of the Financial Services Industry including basic product knowledge and related commission / fee payment processes understanding commission calculations.Computer literacy: Microsoft Office essential.Deadline driven.High levels of accuracy and precision.Responsibilities, but not limited to:1. Operational Support:Support the Centre with general office management tasks including reception and facilities.Support the Centre with the ordering of stationery / office refreshments for all offices in the Company.Monitor the central e-mail accounts.Receive, validate and process withdrawals for clients daily.Assist with the opening of new accounts in line with business processes daily.2. Commission Management:Maintenance of the employee database on the commission system.Monitor and reconcile the daily bank statement relating to commission / fee deposits received.Receive and process individual product provider commission statements relative to the daily bank deposits received.Create and process manual commission payments.Query management - with product providers on queries and internal queries received from the regions.Request and submit invoices and month end statements to third parties where necessary.Managing suspense entries in line with internal business processes.Preparation of month end reconciliation packs for Finance.3. Important RelationshipsReports to the Head, OperationsInteraction with Partnership Operations ManagersInteraction with the Partnership Directors and Portfolio ManagersEngagement with Financial Planning Partners and their AssistantsInteraction with individuals at the Centre on a day-to-day basisDevelop and maintain good relationships with all product providers4. KnowledgeKnowledge and understanding of the Financial Services Industry including basic product knowledge and related commission / fee payment processes understanding commission calculations - an advantageKnowledge of the operations and client services environment an advantage5. CompetenciesComputer literacy: Microsoft Office essentialExcellent communication skills (both writing and verbal)Customer centricity passionate about client serviceWell organized and ability to prioritiseStarter Finisher sees task through to completionProblem solving skillsDeadline drivenHigh attention to detailHigh levels of accuracy and precisionAble to work as part of a team and independent when requiredPositive CAN DO attitudeKindly be advised that should you not receive a response within two weeks of applying, please consider your application unsuccessful.