Alice Springs, Alice Springs & Central Australia NT Aged & Disability Support (Community Services & Development) We're after a compassionate, adventurous, and good-humoured Social Support Case Manager who is all about people and culture. So basically, if you're awesome and you want to work somewhere that is not your average workplace, Join our Malpa Team! Position SummaryThe Case Manager is responsible for monitoring the individual needs of clients and their service provision. Key responsibilities include client documentation, comprehensive progress notes and liaison with carers and families. This is a hands on position where issues can arise at short notice that require the Case Manager to be flexible, adaptable and resourceful in translating standards and improvement opportunities into best practice.This is a male identified position due to Indigenous Australian cultural requirements being a genuine requirement of the role.About Purple HouseOur mission is to improve the lives of people with renal failure, reunite families and reduce the incidence of kidney disease in our communities. We are run by Aboriginal people for Aboriginal people and work to provide culturally appropriate dialysis services in remote communities, helping people to get home to country and family.All employees are expected to carry out their work in accordance with the values of WDNWPT which are: We will ensure that Walytja (family), Tjukurrpa (dreaming), Ngurra (country) and Kuunyi (compassion) are central to all that we do and say.We will be strong, clever, brave and determined to make life better for our peopleWe will think deeply, plan wisely and take action to improve service and enhance wellbeingWe will share our experiences and knowledge with others so that we all can learnWe will foster understanding and respect between Indigenous and non-Indigenous peopleStandard Requirements Demonstrate a courteous and respectful manner and communicate effectively with internal and external stakeholders.Demonstrate cultural awareness and knowledge of cultural safety and Indigenous community control.Maintain confidentiality of information about clients, other staff members or community members.Work to achieve standards of best practice and promote continuous quality improvement.Demonstrate safe work practices and promote a safe work environment.FunctionsPositively promote Social Support, Aged Care and NDIS as Purple House servicesCase management, care coordination and person centred care that supports clients’ rights, dignity and independenceProvide support to intake and assessment team members for new starters Administration, reporting and compliance with consumer-directed care requirements, and Community Care National StandardsAccurate record keeping, report writing, and financial administration of the service budgetOperational support and maintenance of assetsProvide mentoring and training to Malpa Support workers. Cultural sensitivity and ability to empathise with clients and advocate on their behalfWork collaboratively and maintain effective relationships with internal and external stakeholdersRequire to travel remote, supporting return to country tripsPromote a safe work environment in accordance with legislative requirements, adheres to Work Health Safety guidelines, and reports all incidents and near misses.Other duties as required. About YouYou have a patient centred focus and eye on our goal of getting people home on country.You are known for your compassion, empathy and ability to listen.Your style is flexible, good humoured and resilient. You are a self-starter and can work autonomously, knowing when to ask for help.You can think on your feet to negotiate and solve problems.You are considerate and thoughtful in conflict management. You’re eager to learn and collaborate with your team.You are passionate and ready for a challenge. (But we are all here to share the fun!)You can communicate with all sorts of people.You are culturally curious and have respect for culture and community.You have experience working for an Aboriginal organisation and awareness of the issues pertaining to this region.Qualifications, Skills & Experience Certificate III Community Services / Aged Care or similar qualification (Individual Support or Disability).Two (2) years demonstrated experience working in Social Support related field.Ability to proactively mentor and upskill Malpa team members.General knowledge and understanding of the issues and cultural factors affecting Indigenous people, with a willingness to work respectfully with the people living with disabilities in the Northern Territory.Demonstrated ability to work collaboratively with a variety of stakeholders and multi-disciplinary teams.Understanding and experience of cultural protocols, together with a willingness to work respectfully in accordance with Indigenous groups & cultures.Intermediate computer literacy, able to effectively use business productivity suites such as MS Office and general administrative skills including report writing, scheduling and 3rd party record keeping platforms.Food Safety Supervisor or able to obtainFirst Aid and CPR - minimumCurrent National Criminal History check (less than 6 months old)Unrestricted driver license - able to drive in the NT.About us - What we offerPurple House is a registered not for profit, we are able to offer excellent salary packaging options through Community Business Bureau (CBB) dependent upon individual circumstances - per FBT year:Up to $15899 for most formal loans/debts.Up to $15899 remote locality (rent/mortgage/utilities).Salary package up to $2650 on Meal, entertainment and holiday accommodation.Additional items covered under Salary Packaging by CBB.Ceremonial Leave (up to 10 days).Study leave after 12 months.Relocation benefits for eligible (successful) applicants.Accommodation & work vehicle.How to applyIf you think you have what we’re looking for, please click ‘apply’ here on SEEK and attach your cover letter and resume.We’d suggest you look at our website, Facebook and Instagram to see how we roll.Applicants must have legal rights to work in Australia.People are encouraged to apply as soon as possible as applications will be reviewed on submission; and as such the closing date is subject to change without notice, else applications close 28 June 2024. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's licence? Do you have a current Police Check (National Police Certificate) for employment? Which of the following statements best describes your Covid-19 vaccination status? What's your highest level of education? Report this job advert Don’t provide your bank or credit card details when applying for jobs.#J-18808-Ljbffr