These jobs were popular with other job seekersGood academic background with an IT Diploma or equivalent qualification in Information Technology, Computing or relevant subject.7 Years’ Experience in a Technical Support or similar role (Proven track record within a NOC, IT or ISP environment).2 Years supervisory experienceDuties & Responsibilities Responsible for :Measure adherence to SLA for internal/external customers.Report to management on adherence to SLA for internal/external customers.Ensure compliance of incidents logged against the call logging process.Ensure all monitoring systems and appliances are in working order HR Services, Recruitment & Selection These jobs were popular with other job seekers#J-18808-Ljbffr