OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us. Job Description Interact with clients over the phone Do quotes for Outsurance Pet and Checkers Pet Products Provide our clients with sound advice on Pet Insurance Cross Sell Personal OUTsurance products to clients Qualifications Requirements: Candidate must be fit and proper, as this is a FAIS role Flexible to work shifts up to 6pm on weekdays and work weekends (specific hours will be discussed) Public holidays shifts are included Must be multilingual Prepared to work on a Performance Based Remuneration System Love for animals would be preferable Experience: Previous experience dealing with clientsin a sales capacity Exposure to sales and/or client care is essential for both system knowledge and in dealing with clients Additional Information Attitudes and Skills: Sales oriented Attention to detail/quality orientated Deadline and results orientated Enthusiastic and passionate about the job and the company Effective at planning and organisation Work management and teamwork Problem solving Integrity Tolerance for stress Interpersonal and communication skills Negotiations Influential Practical learning Principles of client service Systems knowledge and/or potential to acquire such knowledge within a short space of time Knowledge: Principles of sales The workings of a call centre Product/Systems knowledge and/or potential to acquire such knowledge in a short space of time At least 6 months call centre experience or exposure is advantageous Additional Information: An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Recognition, Honesty, Profitability, People Development, Passion and Recognition Enthusiastic in dealing with people in a stressful, deadline orientated environment is essential The successful candidates will be remunerated on a performance based salary system In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups. #J-18808-Ljbffr