The Accounts Receivable Team Leader is responsible for maintaining a realistically low incidence of Bad debt by effectively managing the monthly collections target. The incumbent is responsible for all activities related to the day to day operation and related KPI’s of their team. He/She maintains and approves statistics and schedules for all staff, including supervision of permanent and temporary employees. Requirements: Accurate and on-time submission of Debit Order Files to the bank Planning team productivity ensuring receipts of processed accurately and on time Refunds consolidation and verification weekly Vendor/Supplier Forms Management with Administrator Management of Bank Suspense Accounts between Banks and Administrators reducing the lowest level of suspense accounts Monthly reviews of the Bank Reconciliations ensuring any AR-related entries are accounted for Verification of daily processing balancing to DTS pages Managing the Legal Costs and processing Fees with the Legal Administrator to reduce legal costs Manage legal fees in line with budget costs and impact the P&L in line with Budget requirements minimising Bad Debt Impact Responsible for all Financial entries between Balance Sheet and Income Statement processing in the Business Central System ensuring the accuracy of Debtors and General Ledger accounts Customer Write Back analysis prepared and finalized for Approval to ARM and FD Management of DDP Reconciliation balancing Write-Offs, Legal Fees, Write Backs, and Provision to Monthly Forecast and Year to Date Budget Tracking Processing of Monthly Doubtful Debt Provision Movement by Branch by Region Manage AR-related expenses via the PO approval process Monthly Balancing of all debtors-related entries by completing the Balance Sheet reconciliations Training and Development of AR Administrators including Onboarding of New Staff Ensure staff fully understands the policies and procedures of the business and department including HR and Payroll documents Ensure a training needs tracker is developed for the team with clearly defined objectives of training, including timelines and monitoring of when training executed Cross-functional training leading to developmental roles and growth within the department and business Act as a Super/Key User for Business Central on GoLives and/or Upgrades of Systems Reporting All Countries Balancing Business Central System to OnGuard Debtors System and report variances MMA Reports completed by Branch, Credit Controllers, and by Company with a high level of accuracy Calculation of DSO for Branch and Company with a high level of accuracy and understanding of Revenue calculations Monthly submission of Banking Administration Incentives and Debit Order Incentives Weekly/Monthly Doubtful Debt Reporting Comparing to Forecast/Budget Updating of AR Team Scoreboard Stats Ensure that AR business is compliant with financial governance requirements Directly working with Audit requirements on an Annual Basis Adhoc requests SKILLS AND COMPETENCIES xcellent understanding of Accounts Receivable, Sales and Operations procedures Must possess initiative and work without supervision Attention to detail Ability to maintain a high level of accuracy Ability to think critically Be customer focused, detail and self-motivated in order to manage thoroughly ambiguity and resolve complex issues and results driven, organized, and have the ability to multitask. Demonstrate experience in collecting past due accounts Ability to prioritise and meet deadline and good time management Excellent professional written and verbal communication skills to interact at all levels of the organization. Confident, strong negotiation skills and demonstrate proficient collection skills High degree of ethics and integrity, with the ability to maintain independent relationships at all times Key Internal Relationships: Internally: Business Functional Heads Operations (BMs, RBM’s RAM’s, Service Planners and Portfolio Administrators) Sales Consultants Key External Relationships: Customers QUALIFICATIONS and EXPERIENCE Minimum of 5 years in a credit control / Account Receivable experience as well as 2 years exposure in reconciliations Experience&exposure in a Service or FMCG environment (Banking Sector, Retail Sector , Shoprite, Edcon , Eskom and PnP etc.) is essential as it is key accounts and on an open item system Proven working knowledge of accounting system (Credit Management 1,2,3) Benefits: Benefits including: Company contribution to Medical Aid and Pension / Provident Fund Opportunity for Growth and Development Employment Equity Rentokil Initial believes in diversity and thus offers all employees opportunities and avoids discrimination in compliance with the Employment Equity Act. Our selection process will therefore give preference to suitably qualified Employment Equity candidates in order to to achieve our Employment Equity numerical targets. Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today! #J-18808-Ljbffr