Duties:Take responsibility for all technical, service, parts and accessories activities relating to new orders, existing orders, de-fleets and vehicle off road timeAssess and estimate repair orders of de-fleeted units at relevant depots across RSAOversee and facilitate relevant training for dealer and clientsManage and facilitate all orders at dealer level are completed within agreed timescales to ensure PDI completion and accurate delivery to the end user is achievedMaintain and update database on a daily basisResponsibilities:Provide a direct link between all clients and Fleet Department and ensure high frequency contactProvide the highest level of service to our customers regarding new orders, existing orders, PDI, fitments, final delivery, downtime & vehicle assessmentsProvide timeous information relating to Fleet activities, technical information, recalls and campaigns to all clientsMaintain knowledge of the product lines to provide in-depth technical assistance, provide answers to customer queries, basic product questions and offer alternatives if applicableEnsure turnaround times set out by Rental partners are promptAdhere to company standards as measured nationallyMonitor and accreditation of all new and existing client depots and workshopsFacilitate conference once per quarter per regionRequirements:MatricEE positionQualified Motor TechnicianRelevant tertiary qualification would be an advantageExperience in fleet and rental industry administration would be an advantageAt least 3 years’ experience in aftersales –dealership service and partsAt least 3 years’ experience in vehicle assessment, refurbishment and roadworthy process of vehiclesProficient in Microsoft Office, Word, Excel, and PowerPointAble to take on more responsibilities than the job requiresAccurate, meticulous, detailed, precise and methodicalSound business acumen – good general business skillsEffective communication skillsGood time management and prioritization skills*Only candidates that meet the criteria will be shortlisted and contacted*If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful*Only candidates with Automotive Industry experience will be considered and contacted unless otherwise stipulatedIf you are interested and have the required SKILLS and EXPERIENCE according to the job spec, please UPLOAD your current, updated CV on our Website using the following link:https://selectmotor.co.za/job-application/For further information please feel free to contact Debbie at Select Motor Recruitment011 615 7747Applications should be submitted no later than Monday 13 May 2024.#J-18808-Ljbffr