Minimum Requirements Qualifications: Bachelors degree in business management, Information Technology or Engineering. Post graduate qualification is advantageous. Experience: 5+ years relevant experience in processing systems, processes, procedures in a financial services/ insurance environment. Duties and Responsibilities: Process Engineering Assess, configure, analyse, and document business processes. Research best practices and innovative solutions. Develop and monitor metrics to monitor and improve. Identify and recommend opportunities for process improvement. Facilitate process improvement initiatives. Identify and manage process-related risks and controls. Participate in technical solutioning and design. Perform quality assurance on solution components developed. Support deployment of solutions to development, test, and production environments. Develop and maintain the necessary documentation for the solutions deployed. Support technology implementation of both inhouse and/or external projects. Ensure quality assurance of process projects. Drive process improvement and innovation. Process standardisation. Facilitate the development of procedures. #J-18808-Ljbffr